Ordering Steps
Ordering Process Simplified:
- Submit your quote request, optionally including your artwork.
- We'll get back to you with a complete price, including delivery.
- If you're happy with our quote and wish to proceed, we'll provide a proof of the flag for your approval.
- Upon approval, we'll send you a payment link along with an invoice.
- Once your order is complete, we dispatch it and provide you with a tracking number.
What payment options do you offer?
We accept credit cards all major credit cards, by phone or online through our secure online payment form, from a link we send you when you are ready to order.
Purchase Orders we also accept
Bank Deposit
Our bank details will be given out on our invoices.
Trade accounts are 30 days EOM, Please email sales@australianflagmakers.com.au to apply.
What is your refund policy?
We have a 7-day return policy, which means you have 7 days after receiving your item or items to request a return on stocked flags only.
After this period, we cannot accept liability for the flags.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Custom-made flags are non-refundable, so please ensure satisfaction with your quote and proof before payment.
If the custom flags do not match the approved proof, we will remake your order at no extra cost.
